ServiceNow Capabilities and Offerings

Digital Workflows with ServiceNow

Post COVID-19 Safety Solution

Easy to use & easy to install
A contactless thermometer with enhanced AI face recognition technology. It comes with features like touchless access control, Fever Alert, and simple installation on any surface or stands.

Implement Critical Workflows with

ServiceNow Customer Care Plan

Ensure smooth IT operations & infrastructure health with ServiceNow Customer Care Plan. Quickly deploy ServiceNow products and Apps into your environment & navigate the impact of Covid-19 by these Apps. Leveraging your IT through a unified platform to provide service remotely with Emergency response Management Apps.

Royal Cyber ServiceNow Readiness

ServiceNow Implementation Consulting Services

Platform evaluation
Mapping your requirements to ServiceNow functionality
Choosing a suitable implementation strategy
Designing & tuning your IT processes
Describing necessary customizations
Formulating needed integrations
Planning implementation stages
Developing a user adoption strategy
Accelerating Real-Time HybridOps
Leveraging AIOps to Reduce Service Outages

ServiceNow Integration
Services

IT infrastructure management
Other ITSM solutions
Email
Cloud services
CRM & ERP
Intranets
Data analytics
Instant messaging

Ongoing Support
Services

Identifying an Improvement Opportunity
Designing and Implementing the Change
Looking for New Improvement Opportunities
Comparing Actual Results with Initial Expectations
Ensuring a Highly Detailed Assessment

Transform the IT Experience with Digital Workflows

Connect your Support & Development Team

with Royal Cyber ServiceNow Add-ons

Royal Cyber has multiple add-ons that are ready to use and helps to reduce the overall implementation time. Few are listed here:

VDI Intake

Employee Service Center providing a unified and consumer-like experience.

IIS Reset

Take complete control of your Datacenter
Operation

Disk Clean up

A comprehensive tool to manage data within the instance

Azure DevOps

VSTS + ServiceNow – A perfect collaboration between cross-functional teams

MS Teams + ServiceNow

Receive notification in MS Teams for any new or updated incidents

Try our ServiceNow Add-ons in your Environment Today!

ServiceNow Agent Intelligence

One of the setbacks of the digital age is to bring all the disparate systems to function as one whole unit. The cloud platform has made this possible, as it has allowed business owners to make their tools more accessible and universal. But still, operators experience IT organizations to be more disorganized, which more often than not leads to setbacks.

The need for intelligent automation

  • Better user experience
  • Faster MTTR
  • Reduced Reassignment
Fulfiller and Requestor Experience
ServiceNow

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