A Trusted Partner Delivering Essential Technology Services
Our Services help to Reduce Costs and Improve Performance while Lowering the Burden on IT Staff
- Serving Enterprise Clients Globally 24x7x365 Days
- A Preventive Approach
- Follow Domain-wise Risk & Compliance
- Performance Monitoring
- Proper Root Cause Analysis (RCA)
- Follow Change Advisory Board (CAB)
Managed IT Services
Catalog Services Offering and SLAs
The base SLA for Royal Cyber Managed Services in line with the ITIL process, for the core process of
incident management, is as follows:
We also offer cloud resource-based or cloud consumption-based pricing models, clubbed with a clear listing of services included in a category and a comprehensive SLA for all ITIL processes. This ensures an easy and transparent contracting mechanism.
Our Technology Partners
The Proof is in the Profits
It all sounds great but is a lot to digest. We get it and that’s why we have provided a few noteworthy success stories.
Customer Satisfaction is Our Priority
Round the clock Royal Cyber team proactively working to avoid downtime. We’ve been working with the Royal Cyber team for the last few years, and it’s been great to be able to leverage their certified consultants across the globe (onsite & offshore) to really deliver awesome 24x7x365 days environment production support with quality deliverables
Words can’t express how much you’ve done to make today happen and how much I appreciate it. Looking forward to our continued association as we leverage this new capability.
I really want to thank the whole team for getting this project delivered. Royal Cyber made the whole process easy for us and I’m proud of the work we have delivered and the time it took us to deliver it. Look forward to working with you’ll on the next project.”