ServiceNow SPM

ServiceNow SPM (Strategic Portfolio Management)

Consolidate Business on One Platform with ServiceNow SPM

What is ServiceNow SPM?

ServiceNow Strategic Portfolio Management (SPM), formerly ServiceNow ITBM, helps companies move away from traditional project portfolio management (PPM). Align strategy, planning, and delivery to deliver expected business outcomes by successfully managing business priorities, building capabilities, and implementing agile development. With Strategic Portfolio Management, companies can achieve true organizational agility by enabling them to plan, deliver, and track value across different methodologies and structures.

  • Roadmap Business Strategy
  • Align Resource Investments
  • Deliver Value Faster
Transforming your Project Management Processes with ServiceNow ITBM | ServiceNow

ServiceNow SPM Benefits

Improved Portfolio Performance

Optimize your portfolio performance and maximize the return on investment.

Collaboration & Alignment

Facilitates cross-functional collaboration and align stakeholders around the strategic portfolio objectives, leading to better business outcomes.

Lower Risk

Proactively identify, assess, and mitigate risks, reducing risk exposure and improving investor confidence.

Increased Efficiency

Streamline the strategic portfolio management process, reduce paperwork, and enable better communication for increased efficiency.

Enhanced Visibility

Strategic Portfolio Management offers end-to-end visibility into portfolio performance for business leaders, which helps you make data-driven decisions and stay ahead of the competition .

ServiceNow SPM Modules

Overview of Applications and capabilities for Strategic Portfolio Management

ServiceNow ITBM (now SPM) Standard vs Professional:
What to Expect

  • Project Portfolio Management
  • Innovation Management
  • Demand Management
  • Resource Management
  • Release Management
  • Digital Portfolio
  • Management
  • Alignment Planner
  • Workspace
  • Scenario Planning
  • Mobile Applications
  • Performance Analytics
  • Scaled Agile Framework (SAFe)
  • Investment Funding
  • Agile Development
  • Predictive Intelligence
  • Release Management
  • Virtual Agent

Royal Cyber Offerings for ServiceNow SPM

ServiceNow SPM Assessment

Empower smarter ServiceNow decisions: Get a comprehensive ServiceNow SPM assessment to optimize processes, reduce costs, and unlock peak performance.

ServiceNow SPM Jumpstart

Fast-track your ServiceNow business strategy success: Launch our ServiceNow SPM jumpstart package for rapid deployment and immediate value.

ServiceNow SPM Resources

Learn More about Strategic Portfolio Management with ServiceNow

Let’s Talk

Deliver Business Outcomes with ServiceNow

Meet our experts to discuss how you can use ServiceNow Strategic Portfolio Management to connect strategy with delivery.

Sales Team


Commonly Asked Questions about ServiceNow ITSM

ServiceNow PPM (Project Portfolio Management) is a ServiceNow SPM module that helps clients with roadmap planning, scenario planning, resource management, agile development, etc., to get visibility into all types of workspaces—traditional, agile, and hybrid.  Thus, ServiceNow PPM is a part of SPM (Strategic Portfolio Management) and not different from it.

ServiceNow defines strategic portfolio management as “The processes and tools businesses may use to align available resources to meet strategic goals.” In short, strategic portfolio management refers to digitizing and automating business strategy development to help enterprises allocate resources efficiently to meet enterprise-wide business strategies. For instance, the featured apps and capabilities of ServiceNow SPM (Strategic Portfolio Management) are geared towards increasing enterprise visibility into all work areas to help enterprises evade silos and organize resources to meet long-term goals.

ServiceNow ITBM, which stands for IT Business Management, is now known as ServiceNow SPM (Strategic Portfolio Management). The chief reason behind this new name is that the product is now geared towards increasing efficiency in all business strategies, not only IT, which was its original purpose. ITBM and SPM are the same product, except the latter indicates a progression for the ServiceNow product.

Demand management, one of the ServiceNow SPM modules, centralizes requests and streamlines the resource investment process. In short, it is a resource management tool with features like a demand workbench, a demand manager dashboard, configurable bubble charts, and a detailed demand view. ServiceNow demand management has several advantages, including aligning investments with resource demand, prioritizing resource investments based on business value, forecasting resource demands, etc.