Elevate Employee Experience with ServiceNow Human Resource Service Delivery (HRSD)

Achieve Employee Satisfaction with ServiceNow HR Services

Get the Enterprise-Wide ServiceNow HR Management Solution

With ServiceNow HRSD, companies streamline their employee experience and provide end-to-end HR services to their employees. With HR Service Delivery (HRSD) modules, leaders can support and manage employee journeys, allowing easy access to HR services. The ServiceNow platform seamlessly integrates with other cloud-native and on-prem HCM systems that enterprises already use to deliver a unified employee experience with mobile and AI-driven capabilities.

ServiceNow HRSD

Benefits of ServiceNow HRSD

  • Delivers Unified Work Experience

  • Simplifies Access to HR Services
  • Engages Employees Across Digital Channels
  • Supports Hybrid Work Structure
  • Transforms Employee/Team Journeys
  • Boosts Employee Satisfaction and Engagement

Who Can Use ServiceNow HRSD?


Create HR-related requests, complete tasks, and search for HR documents using the Employee Centre.

HR Team

Work on individual and team HR cases

Enterprise Departments

Other departments use it to sort out on-boarding, staffing needs, etc.


Monitor the overall progress to make strategic decisions for HR

ServiceNow HRSD Modules: Unified HR Experience

Employee Centre: Single portal for multi-departmental service delivery to boost employee relations.

Employee Journey Management: Navigate and manage end-to-end career moments.

Enterprise Onboarding and Transitions: Deliver experiences across key moments.

Issue Auto Resolution: Use AI with predictive intelligence to resolve routine employee requests.

Case and Knowledge Management: Employee document management, managing requests, and employee relations.

HR Agent Workspace: Connect HR teams to information needed and improve agent collaboration in a personalized workspace.

Now Mobile: HR services with the modern mobile experience.

Virtual Agent: With advanced chatbots, resolve issues and support employees 24x7.

Royal Cyber x ServiceNow HR Service Delivery

An overview of the help we provide as ServiceNow Partners

Provide Expert Service with HRSD

Implement Creative, Customized HR Service Delivery

Help You Reach Your Desired State with ServiceNow HR Service Delivery

Optimize your HR Lifecycle services

Effectively automate the HR process

Make repetitive tasks redundant, saving time and cost

Ensure standard asset policies & regulatory requirements

Our ServiceNow HRSD Implementation Process


Our team identifies areas that can benefit from ServiceNow HRSD services and features.


We collaborate with your team to build and launch apps with ServiceNow HRSD capabilities


Help your team adopt the ServiceNow HRSD platform as part of your HCM


Provide constant management and support services for troubleshooting, basic support services, upgrades, etc.

Why Royal Cyber for ServiceNow HRSD?

  • 10+ years implementing ServiceNow specialty solutions.
  • With our consulting and implementation services, companies can leverage ServiceNow HRSD to create a unified employee service experience.
  • Scale HR service delivery to organizational strategic and functional needs.
  • Achieve complete workflows, process employee requests, and enable employee journey management with ServiceNow HR service delivery.
  • Our team can guide your HR team and IT to implement and successfully manage ServiceNow’s HR service delivery.

Let’s Talk
About your ServiceNow needs

We can start with a free ServiceNow & business operations assessment. Form there, you can learn from our experts on how you can bring optimization & effectiveness to your workflows.

Sales Team

[email protected]