A Step-by-Step Approach to Smarter Discovery and Reliable CMDBs
Manual CMDBs fail. “Dark” infrastructure costs you in downtime, blind spots, and failed incidents. Horizontal discovery isn’t enough anymore—you need full service mapping.
ServiceNow and Royal Cyber solve this with a practical, step-by-step approach to prioritizing Discovery rollout (Scanning > Credentialing > Troubleshooting) and leveraging Royal Cyber Discovery Assist.
In this session, our experts walk you through a live demo:
- The visibility gap – Why manual CMDBs fail and the real cost of dark infrastructure
- Discovery decoded – A high-level look at MID Servers, IP scanning, and understanding the process
- Live demo – Watch a real-time discovery of a multi-tier application and full dependency mapping
- Eliminate failure points early – See how Discovery Assist validates endpoints, tests network connectivity, credentials, and access permissions before Discovery begins
Designed for ServiceNow administrators, CMDB owners, and IT operations leaders ready to boost CMDB reliability and move from guessing to knowing.