Royal Cyber Showcasing its CX Expertise at the Event
Presenting our customer engagement solutions, we at Royal Cyber will be promoting our expertise in all things eCommerce and our Customer Analytics capabilities. At the event, we will be showcasing some of our fast-developing technologies and their exciting features that help in enabling great customer engagement journeys.
Who will be there?
Digital & customer
What’s the agenda?
|12:00 – 1:00 PM||Buffet Lunch in the Innovation Studio|
|1:00 – 2:00 PM||Transforming Marketing with Cognitive Technologies
Kevin Bishop, VP of Customer Engagement Solutions, IBM
|2:05 – 2:35 PM||Digital Strategy that Puts User First
Stuart Freer, GM of Digital IT & Customer Experience, Coles
|2:40 – 3:10 PM||Scaling IBM Marketing Cloud across a national franchise network
George Andreolas, Digital Marketing Manager, Helloworld Limited
|3:10 – 3:40 PM||Afternoon tea in the Innovation Studio|
|3:45 – 4:15 PM||ADMA’s journey to a new customer-centric communications strategy
Katherine Raskob, Director of Comms, ADMA
|4:20 – 4:50 PM||Customer Experience Analytics
Tom Morris, Global Customer Analytics Leader, IBM
|5:00 – 6:00 PM||Cocktails in the Innovation Studio|