The way people prefer to interact with websites has changed. The consumers want speedy gratification and Chatbots empower by enabling you to meet and exceed customer expectations by giving them a swift and frictionless way to connect with your brand. Chatbots respond instantly, 24/7, giving people a seamless experience.
Royal Cyber is a Salesforce Consulting Partner and can help you implement Salesforce Einstein Chatbot to serve your customers better and address inquiries related to orders, product search, analytics and so on.Chatbot comes with the following benefits:
- Quick case deflection
- Reduced wait times
- Saved time for agents
- Efficient redirects for customer inquiries
- Intelligent responses through NLU