Customer Challenges & Resolution
Service & Support
Sales & Conversion
Follow up Communication
Build the Best of the Breed Bots Today!
Industry Vertical Support
IBM Watson opens up opportunities in entirely new ways. Royal Cyber’s Watson solutions help businesses get closer to customers, reinvent workflows, identify new opportunities, and emerge competitive. Our solutions help automatically build statistical models of your data, so that you can take action with insight into behavior drivers.
Connecting patients to the right associates directly via portal connectivity
Food & Restaurant
CANCELATION – Make it easier restaurant customer to cancel, change and or re-book a table
Ecommerce & Retail
Recurring customer service issues can benefit from minimum amount of interactions. RC Bot can make better and quicker decisions.
Travel & Leisure
FLIGHT INFORMATION & SEARCH – Track flight status in a real-time. Links airport delay information to the affected flight. Reports both runway and gate times.
Finance & Banking
Turn daily payments, transactions, balance updates, bill-pay and policy changes into simple voice or text exchanges.
Help customers with relocation assistant – booking dates, time and cost? Including changes and cancellations.
Consumers prefer self-service channels when it instantly answers their questions or needs.
Help a user find the person by giving the Name or phone number
Connect customers to the right contacts directly
Revolutionize call centers with a cognitive tool to gain new insights from phone interactions.
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Facebook, Slack, Skype, SMS, Email etc.
Service Now, Zendesk, Salesforce etc.
Any existing platform
Compelling Business Benefits
- Immediate response
- 24×7 Availability
- Personalized user experience
- Encourages self service
- Multi-channel consistency
- Improvement in Conversion ratio
- Knowledge centralization
- Improvement in Productivity & operational effectiveness
- Staff retention
- Easy to build low cost base solution
Royal Cyber’s Competitive Advantage
- Higher Customer Satisfaction Guaranteed with minimum resources (Cost Effective, Scalable, 24*7 Assistance, Analytics to Monitor Performance)
- Continuous Improvement with Self Learning Capability
- Omni channel platform which provides best online shopping experience and 24*7 support by our Hybrid solution (Agent + AI)
- Multilingual Support
- Sentiment Analysis to improve customer service.
- Extra Security Measures
- Sophisticated ML algorithms for better results.
- Easy to integrate functionality with any platform of choice