Embarking on the journey to build a strong ServiceNow Configuration Management Database (CMDB) from scratch is crucial for effective IT infrastructure management. Our joint ServiceNow CMDB Webcast Series, in collaboration with ServiceNow, is designed to guide you through this process step-by-step. In the first webinar, we will cover the foundational aspects necessary to establish a robust ServiceNow CMDB. This session is ideal for IT professionals aiming to enhance their organization’s configuration management capabilities.
Discussion Topics:
- Introduction to ServiceNow CMDB: Understanding the Basics
- Importance of a ServiceNow CMDB in IT Management
- Key Steps to Building Your ServiceNow CMDB
- Best Practices for Data Collection and Management
- Tools and Technologies for CMDB Implementation
- Industry Use Cases & Demo
- Interactive Q&A Session with Experts