Industry

Beauty Products

Technology

Salesforce

Location

USA

About the Client

Bramble Berry is a beauty products company headquartered in Pennsylvania, United States. It brings together the best creative inspiration, expert guidance, and high-quality handcraft supplies, all in one place – so that customers can spend time making and sharing the things they love.

The client was looking for a solution to overcome the glitches of its eCommerce website and maximize the ROI of Salesforce investment by improving site speed and agility.

Business Challenges

Complex IT environment
Lacked dedicated support and maintenance solutions
Performance issues adversely impacted SEO
Faced cross-device break-point design and UX issues
Absence of advanced GA/GTM tracking capability for deeper analytics reporting

Business Solution

Offered Production Support Services to Bramble Berry
Analyzed the Gap between the Current and Expected Features
Modified the Order Processing Workflow
Avalara and Zonos Cartridge Upgradations
Live Agent Chat integration

Key Outcomes

Increased

Sales

Enhanced

ROI

Improved

Scalability

Enablement

Of Yotpo Loyalty & Rewards Program

Our Customers Enjoy Our Process

Testimonial

Royal Cyber is a partner in the truest sense. They provide support quickly and work to explain unknowns in a truly remarkable way.

Project Manager

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