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On-Demand Webinar

Agentic Commerce: From Implementation to ROI with Salesforce Agentforce

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    Who Should Attend?
    Heads of E-Commerce & Digital Commerce
    Retail Technology Leaders
    Salesforce Platform Owners
    Customer Experience Directors
    Digital Transformation Strategists
    IT Leaders Supporting Retail Operations
    Key Takeaways
    Personalization at scale

    AI agents guide shoppers with relevant, real-time recommendations

    Higher conversion rates

    Automated interactions reduce friction across the shopping journey

    Measurable ROI

    Real-world results from a joint customer implementation

    Clear implementation roadmap

    From setup to scale with proven use cases

    Strategic alignment

    Understand the vision for agentic commerce in retail

    From Static Storefronts to Intelligent Shopping Journeys

    Retailers today face a fundamental challenge. Shoppers expect instant, personalized assistance at every step—from product discovery to checkout—yet most brands still rely on static experiences, manual support, and disconnected tools. The result is predictable: lost conversions, frustrated customers, and revenue left on the table.

    Agentforce Commerce changes this equation. Salesforce’s agentic AI platform enables retailers to deploy intelligent agents that actively guide shoppers, automate interactions, and drive conversions across the full customer journey. From answering product questions in real time to proactively recommending next-best actions, Agentforce transforms passive browsing into active, personalized selling—without adding headcount or operational complexity.

    Royal Cyber brings deep implementation expertise to help retailers operationalize Agentforce and realize value faster.

    In this 30–40 minute session, hear from Rock West Composites and Royal Cyber as they share the strategic vision, real-world results, and a practical implementation roadmap for Agentforce. You will understand how agentic commerce delivers measurable ROI, what the implementation journey looks like, and why retailers are making this shift now.

    Agenda
    Speakers
    Pei Thong

    Product Marketing Director

    Salesforces Logo
    Luis Sanchez
    Director of eCommerce & Digital Marketing
    Lala Asif Alana

    Sr. Director Technology
    Salesforce

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