Agentforce · B2C Composable Storefront

AI-Powered Retail Commerce

Retail Agent helps shoppers discover the right products, get instant answers, compare options, and complete purchases through personalized, AI-powered conversations—built for your Salesforce commerce ecosystem.

Retail B2C Agent

Online

Recommended for you: Pack-And-Go Dress marked Best Pick with price, color and size, a why-this-fits note, and View, Compare, and Add to Cart buttons.

Guide every shopper from the right recommendation to a completed order.

From Product Discovery to Purchase

Every step runs inside the same storefront conversation, from the first product recommendation through comparison, checkout, payment, and order tracking.

RECOMMENDATION

Grounded picks, with a reason

Product cards carry a Best Pick badge and a clear note on why each item fits the shopper.

Recommendation cards showing dresses with image, price, availability, color and size, a Best Pick badge, and View, Compare, and Add to Cart buttons.

CROSS-SELL & PROMPTS

Keeps the conversation moving

Complementary ideas and suggested questions guide the shopper well past the first result.

COMPARISON

Side by side, on what matters

Products line up on price, color, size, and stock, so the choice is easy to make.

Product comparison of two dresses showing color, size options, stock level, and price, with a Best Pick badge and View and Add to Cart buttons.

CHOOSE OPTIONS

The exact variant, added

The shopper sets color and size, then adds the precise variant straight to the cart.

Product options screen for a V-Neck Dress showing price, availability, a color choice, selectable sizes, and an Add to Cart button.

CART & CHECKOUT

Every route, in view

Item, subtotal, shipping, tax, and total sit alongside each available checkout option.

Cart summary listing a dress with subtotal, shipping, tax, and total, plus Google Pay, Mastercard, Visa, and Checkout options.

PAYMENT

Secure, and familiar

A protected card experience that supports Google Pay, Mastercard, and Visa at the point of sale.

Secure payment screen with a card visual, card number, cardholder name, expiry, CVV, total due, and a Pay button noting SSL encryption and PCI DSS compliance.

ORDERS

Support after the sale

Order status, shipping state, and delivery visibility, all handled by the same agent.

Order status card with order number, status, shipping and delivery state, item count, and an item summary with subtotal, shipping, tax, and total.

Connect commerce, customer, product, and order data across the Salesforce platforms your teams already use.

Built for Your Salesforce Commerce Ecosystem

• Agentforce

Reasoning and orchestration that drives the shopping agent.

• B2C Composable Storefront

The storefront the conversation lives inside.

• SFCC actions

Commerce APIs for catalog, cart, checkout, and orders.

• Custom chat renderers

Rich product, comparison, and payment cards in chat.

See it run end to end.

Recommendation to order status, in a single live demo.

Insights

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See the Retail Agent in Action

Book a personalized walkthrough to see how AI-powered retail agents can improve product discovery, customer engagement, and conversion across your commerce experience.

Contact Us

1.630.355.6292

info@royalcyber.com