Digital transformation is a hot topic of C-suite discussions and for the right reasons. When continuous and rapid change is the only constant in today’s fast-evolving digital economy, businesses are leveraging new technologies to enhance their service offerings and customer service for the new-age, digital-first customers. In addition, enterprises are working towards improving their business processes, developing innovative business models, and identifying new opportunities. Digitization with the adoption of the right technologies is helping them improve their decision-making, innovate better, and achieve faster time to market.
Several companies worldwide are choosing ServiceNow to automate their critical business processes and thereby; achieve organizational transformation through improved service delivery, enhanced operational processes, and cost efficiencies.
This whitepaper provides an overview of how businesses can succeed in their digital transformation initiatives by leveraging the powerful ServiceNow platform.