Want to learn more about ServiceNow ITBM? We powered customer success for a US-based insurance company with agile delivery of projects by leveraging the ServiceNow IT Business Management module. Here is what we accomplished:
- Managed 98% of total global demands
- Increase spend on strategic activities by 25%
- Shift 30% of IT resources to strategic activities
- Reduce project risks
- Deliver projects on-time
All though dynamically prioritized and approved project commencement, prepared the right schedules, allocated budgets and resources, and ensured that the projects are on track.
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