Industry

Wholesale Plumbing

Technology

SAP Commerce

Location

New Zealand

About the Client

The client is New Zealand’s leading plumbing equipment supplier and a wholly owned subsidiary of Fletcher Building Limited. It delivers a comprehensive variety of plumbing products and services for trade and has 70 branches nationwide. The client needed a new B2B eCommerce portal for trade customers.

Business Challenges

Existing website deployed old technology
Lacked a B2B capability in the eCommerce portal to engage trade customers
Needed to implement a high-definition UI experience

Business Solution

Designed a UI solution with advanced capabilities for Mico using Spartacus
Created custom quotes and estimates for job adding product & labour costs
Integrated Bloomreach Search and Bloomreach UI pixel
Single-page solution for checkout flow with customized delivery and click-and-collect option
View invoices and statements from JDE

Key Outcomes

Increased

Order Volume

Enabled Real-time

Visibility into Transaction Status

Boosted Conversion

Rates and Revenue

Augmented

Responsiveness

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