CASE STUDY

Improving the Performance of the Rent-A-Center Website

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    Industry | Furniture and Electronics
    Location | USA

    The client is an American public furniture and electronics rent-to-own company based in Plano, Texas. The company was incorporated in 1986 and operates huge company-owned stores in the United States, Puerto Rico, and Mexico. They account for a good market share of the rent-to-own industry in the United States based on the store counts. Rent-A-Center’s previously existing website was suffering from some performance issues.

    Royal Cyber partnered with Rent-A-Center and conducted a review to identify the root cause. Having done so, several recommendations were suggested which, when actioned, dramatically improved the performance of the site. Royal Cyber went on to design the dashboards that monitored the site performance, so the remedial action could be initiated early and effectively.

    Industry | Furniture and Electronics
    Location | USA

    The client is an American public furniture and electronics rent-to-own company based in Plano, Texas. The company was incorporated in 1986 and operates huge company-owned stores in the United States, Puerto Rico, and Mexico. They account for a good market share of the rent-to-own industry in the United States based on the store counts. Rent-A-Center’s previously existing website was suffering from some performance issues.

    Royal Cyber partnered with Rent-A-Center and conducted a review to identify the root cause. Having done so, several recommendations were suggested which, when actioned, dramatically improved the performance of the site. Royal Cyber went on to design the dashboards that monitored the site performance, so the remedial action could be initiated early and effectively.

      By downloading this content, you are agreeing to receive communications from Royal Cyber, including our Insights newsletter.

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      Challenges

      High latency between web browser and server

      Low cache expiry for frequently used CSS and Java Scripts

      Low rating in GT Metrix and Google Insight

      Numerous third-party Java Script executions

      How We Did It

      Significantly improved site performance
      Monitoring reports
      Performance analysis from production traffic
      Automatic alerts
      Real time Monitoring Dashboard
      Monitoring/Recommending hardware sizing
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      Key Outcomes

      Royal Cyber

      Added a consultancy dimension to the long-standing track record as an Implementation Specialist

      Assessed

      The problem and created a solution, according to the industry leading best practices and with the knowledge that we could deliver it.

      Farooq Buvvaji

      Farooq Buvvaji

      Senior Director Digital Commerce & Marketing, Product Services.

      I am super impressed by how everything has come together and how we as a team are working in lockstep and making very good progress. I am excited about all the impactful things we will be doing in the foreseeable future for RAC. Sincere thanks for all the hard work in creating many positive outcomes. Great job!!

      30%

      Savings in Manual Effort

      Audience

      • Executives, CTOs, Director

      • IT Consultants

      • Business Analysts

      • Project Managers

      • IT Project Coordinators

      • Architects and Specialists

      Case Study

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