CASE STUDY
Migrating to Salesforce Commerce Cloud (SFRA) for Streamlined Operations
About The Client
Headquartered in Canada, the client is a retailer of books, gifts, specialty toys, and lifestyle products. The company’s product portfolio includes a range of home products, magazines, newspapers, baby products, health and wellness products, beauty products, skincare and makeup products, electronic products, paper supplies, and gift cards.
Industry | Retail
Solutions | Salesforce Commerce Cloud
Location | Canada
Business Challenges
- The client faced a critical challenge in managing their extensive product catalog and synchronizing vital aspects such as inventory, prices, promotions, and SKUs effectively.
- Their pre-existing in-house solution, proved inadequate to handle the complexities arising from undertaking the seamless integration of many physical stores and an extensive online storefront.
- The architecture posed significant hurdles, making it difficult to maintain optimal functionality while ensuring a streamlined and cohesive approach to inventory management, pricing strategies, and promotional activities.
- As a result, the need for a multi-talented solution partner became imperative to address these challenges and pave the way for a more agile and responsive system.
Business Solutions
- Royal Cyber conducted a comprehensive analysis of the existing software application, identifying reusable components to reduce development time and prevent unnecessary reinvention.
- Our solution based on Salesforce Commerce Cloud (SFRA) addressed the unique challenges, focusing on scalability, real-time synchronization, and efficient management of the product catalog.
- The new solution was built on top of OOTB SFRA (Storefront Reference Architecture) by Salesforce Commerce Cloud, which included several built-in components with benefits
- Royal Cyber’s solution strategically blended reusability, scalability, and customization to meet the client’s ambitious project goals within tight timelines.
Key Outcomes
Identified and Re-used Existing Components for Efficient Development
Implemented a Scalable Architecture to Handle Millions of SKUs
Streamlined Complex Checkout Processes with Integrations for Use Cases
Achieved Real-Time Price and Inventory Synchronization
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