CASE STUDY

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    Industry | Business Supplies and Equipment
    Technology | HCL Commerce
    Location | Australia

    The client operates an extensive network of independent business supply stores in Australia and New Zealand across 200 locations. Its business model is based on extended B2B websites while some of their stores also use B2C parallel to B2B.

    The client was looking to upgrade its outdated version of HCL Commerce to enhance its eCommerce platform that faced significant downtime, lack of code synchronization, and deployment issues. To provide satisfied customer experiences, the client teamed up with Royal Cyber to upgrade its existing version of the platform. We helped them migrate to HCL Commerce V9 and deploy advanced features to reduce the downtime and improve the site performance.

    Industry | Business Supplies and Equipment
    Technology | HCL Commerce
    Location | Australia

    The client operates an extensive network of independent business supply stores in Australia and New Zealand across 200 locations. Its business model is based on extended B2B websites while some of their stores also use B2C parallel to B2B.

    The client was looking to upgrade its outdated version of HCL Commerce to enhance its eCommerce platform that faced significant downtime, lack of code synchronization, and deployment issues. To provide satisfied customer experiences, the client teamed up with Royal Cyber to upgrade its existing version of the platform. We helped them migrate to HCL Commerce V9 and deploy advanced features to reduce the downtime and improve the site performance.

      By downloading this content, you are agreeing to receive communications from Royal Cyber, including our Insights newsletter.

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      Challenges

      Frequent Downtime
      Slow Backend Processing
      Complex User Interface
      Poor Response Time

      How We Did It

      Migrated to HCL Commerce V9 supported by CI/CD
      Implemented the Existing Brands to Aurora B2B
      Removed Backend Processing
      Moved the Existing Platform to AWS
      Integrated Elements from ERPs of the Client and Dealers
      Created a fresh GIT Repository
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      Key Outcomes

      Capability

      CI/CD using HCL Commerce V9 Docker

      Reduced

      Time to market products and launch new stores

      Integration

      With multiple management, CRM, and monitoring solutions through Middleware technologies

      Client Director

      Project Manager

      Royal Cyber enhanced our eCommerce platform and helped us excel online. We now deliver satisfying customer experiences with a rich range of out-of-the-box capabilities. We look forward to working with the team in the near future

      45%

      Reduction in Downtime

      Audience

      • Executives, CTOs, Director

      • IT Consultants

      • Business Analysts

      • Project Managers

      • IT Project Coordinators

      • Architects and Specialists

      Case Study

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