CASE STUDY
How we Elevated Efficiency with Zero DB Downtime for the Holiday Season
About The Client
The client is a renowned online and mortar retailer in America. With a specialization in backpacking, climbing, mountaineering, kayaking, and trail running gear and apparel, the company has successfully built a reputation as the most fun outdoor retailer on the planet. Headquartered in Madison Heights, Michigan, it operates multiple stores across Michigan, Illinois, Missouri, and Colorado.
Industry | Retail and Commerce
Solutions | HCL Commerce
Location | USA
Business Challenges
- The client faced a critical challenge when their essential database experienced downtime.
- This operational disruption posed a significant challenge, demanding attention to safeguard essential business functions.
- Addressing this critical database issue became a pivotal business challenge that required immediate attention.
- Recognizing the urgency, the client turned to Royal Cyber for a rapid and effective resolution within a tight timeframe.
Business Solutions
- Royal Cyber conducted a meticulous analysis of their databases, identifying various improvement areas through the implementation of strategies.
- These strategies included Cost Optimization, SQL code reviews, database auditing, version upgrades, and maintenance enhancements.
- By leveraging cloud resources and adopting life-cycle management practices, significant monthly cost savings were achieved.
- The optimization efforts extended to reducing query execution time by over 50% through the implementation of optimized queries.
Key Outcomes
Conducted Smooth Sales Operations during the Busiest Period
Implemented Noticeable Enhancements in Site Performance
Experienced a Consistent Upward Trend in Transactions
Improved Substantial Monthly Cost Savings
Achieved 100% Database Uptime
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