CASE STUDY
Streamlining Banking ID Number Conversion Process with RPA

Industry | Banking

Technology | RPA

Location | United States

The client, a leading financial services provider in the United States, is committed to financial innovation. They offer a comprehensive range of payment processing, risk management, data analytics, and digital banking solutions designed to enhance member experiences, streamline operations, and drive growth for credit unions of all sizes. By leveraging cutting-edge technology and industry expertise, the client remains at the forefront of financial innovation, ensuring their partners can thrive in an ever-evolving financial landscape. The client was faced with the challenge of converting 6-digit BINs (Bank Identification Numbers) to 8-digit BINs as part of a larger initiative.

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    Challenges

    Manual Conversion of the Bank Identification Number (BIN)

    Tedious and Time Consuming Process

    Needed Help Automating the Process, and Monitoring it 24/7

    Manual Process was Error-Prone despite Extensive Human Intervention

    Key Outcomes
    24/7

    Bot Operates the Conversion Process

    Improved

    Monitoring & Reporting

    Solutions

    Detailed Process Documentation

    Programmed Bot for Business Exception Handling

    Identified Automation Opportunities

    Listed known Application Errors & Reporting Requirements

    What Customer Say about RoyalCyber

    A big thank you to everyone that worked on the BIN Conversion Project and successfully implemented it. The team did a great job and helped us achieve remarkable efficiency gains through automation. 

    Sr. Director

    80%

    Reduction in Processing Time

    Audience

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