Transforming Healthcare with Salesforce Health Cloud
Written by Poonam Chandersy
Technical Content Writer
September 1, 2023
Salesforce’s Healthcare Cloud services are revolutionizing the healthcare sector by fostering strong relationships between patients and providers. These solutions enable caregivers to recognize patients as valued customers who can choose trusted healthcare service providers for themselves and their families’ health. By leveraging Salesforce’s healthcare software, healthcare providers can effectively address the emerging challenges in the healthcare sector and tap opportunities to enhance the quality of patient care.
What is Salesforce Health Cloud?
Salesforce Health Cloud is a patient and member relationships platform that leverages cloud technology, social connectivity, and mobile capabilities to deliver personalized healthcare services. It offers a holistic view of patients and members, equipping the care teams with important clinical and non-clinical information. This information includes health conditions, medications, appointment history, communication preferences, and data from various systems.
Features of Salesforce Health Cloud Services
- Fosters seamless collaboration with your healthcare clientele.
- Reduces cost and ensures holistic engagement through interconnected data.
- Delivers personalized and equal care.
- Enables real-time team connectivity and optimizes interactions.
- Systemizes healthcare business operations effortlessly.
- Boosts productivity with tailored automation and actionable insights.
- Improves care efficiency and outcomes by unifying clinical data, social determinants, preferences, and more.
- Automates health business workflows and manages member journeys from enrolment to service to care management.
- Offers personalized patient and provider engagement and support programs while accelerating R&D innovation on an interconnected platform.
- Controls commercial processes, fosters provider relationships, and engages with patients in a personalized manner.
- Improve engagement with beneficiaries, patients, and residents through a centralized platform, advanced triage, and comprehensive case worklists.
Benefits of Salesforce Health Cloud Services
Enhanced Patient Engagement
Salesforce Health Cloud empowers healthcare providers to view patients as valued customers and offer personalized and proactive care by capturing and analysing comprehensive patient data, allowing providers to engage with patients better.
Comprehensive and Connected Patient Data
Health Cloud aggregates patient data from various sources, such as EHRs, wearables, and patient-generated data. This centralized view of patient information enables healthcare professionals to make more informed decisions and deliver better care.
Improved Care Coordination
The platform facilitates seamless collaboration and communication among care teams, enabling them to work together. It also offers real-time visibility into patient data, care plans, and interactions, ensuring all staff members are aligned and informed.
Automation and Efficiency
It automates routine administrative tasks, streamlining workflows and freeing up healthcare professionals’ time along with operational efficiency and focus more on patient care.
Compliance and Security
The Salesforce Health Cloud adheres to industry standards and regulations, ensuring the privacy and security of patient data. It also offers robust security measures and features, including user access controls, audit trails, and encryption, to protect sensitive healthcare information.
Scalability and Customization
You can use the customization options to personalize the platform according to your workflows, integrations, and requirements.
Pricing of Salesforce Health Cloud Services
Salesforce offers the following editions for Health Cloud services.
- Health Cloud Enterprise
- Health Cloud Unlimited
- Health Cloud for Life Sciences Enterprise
- Health Cloud for Life Sciences Unlimited
Health Cloud Edition Comparison
By leveraging the capabilities of Salesforce Health Cloud, healthcare organizations can unlock the full potential of their data, enhance patient engagement, improve care coordination, and drive operational efficiency. Royal Cyber helps healthcare providers to implement and integrate Salesforce Health Cloud to fulfil the needs of healthcare organizations. We empower you to deliver personalized, connected, and efficient healthcare services.