Upgrade to ServiceNow Yokohama with Royal Cyber
Unlock AI Agent Studio. Modernize your workflows. Upgrade with confidence.
The ServiceNow Yokohama release brings AI Agent Studio, enhanced Now Assist, and modernized experiences across IT, HR, and CSM. As a Specialist Partner, Royal Cyber helps you upgrade quickly and securely — with fixed-fee upgrades, readiness scans, and AI pilots designed to deliver value from day one.
What’s New in Yokohama
Why Upgrade Now
The Yokohama release brings powerful new capabilities:
AI Agent Studio
build and manage AI-powered workflow agents.
Now Assist Enhancements
faster, smarter generative AI assistance.
CSM Service Contracts
streamlined contract & entitlement management.
Experience Upgrades
improved Help Center and modernized Catalog Builder.
How Royal Cyber Helps
As a Specialist ServiceNow Partner, we simplify your upgrade:
Readiness Scan
Quickly assess risks and effort.
Fixed-Fee Upgrade
Predictable timelines, no surprises.
AI Agent Studio Pilot
Turn ideas into working AI-powered use cases.
Frequently Asked Questions
Yokohama introduces AI Agent Studio, smarter Now Assist, and enhanced CSM capabilities. These features streamline workflows, boost efficiency, and keep your business competitive with cutting-edge AI.
AI Agent Studio lets you design and manage AI-powered agents that automate multi-step tasks across ITSM, HR, and CSM, making processes faster and more effective.
General Availability: March 2025, with ongoing patches ensuring stability.
AI Agent Studio — enabling creation and governance of cross-workflow agents.
Yes. You can enable AI pilots, Catalog Builder, or CSM workspaces without a full-scale upgrade immediately.
As a Specialist Partner, Royal Cyber combines technical depth, packaged accelerators, and fixed-fee upgrade models to ensure success with Yokohama.
Let’s Talk
Ready to move to Yokohama
Royal Cyber helps you upgrade faster, unlock AI Agent Studio, and modernize with zero disruption.