CASE STUDY
Deliver True Sizing Recommendations using Fit Analytics
Industry | Information Technology and Services
Technology | Digital Commerce
Location | Germany and USA
The Fit Analytics sizing platform merges the globe’s largest apparel and fit information database with a chain of sizing vendors to provide an array of data-driven solutions to deal with the challenges of the garment lifecycle from manufacturing to marketing.
The company operates across six continents and uses its solutions – Fit Finder, Fit Connect, and Fit Intelligence to handle critical sizing problems and deliver a sophisticated class sizing experience.
Industry | Information Technology and Services
Technology | Digital Commerce
Location | Germany and USA
The Fit Analytics sizing platform merges the globe’s largest apparel and fit information database with a chain of sizing vendors to provide an array of data-driven solutions to deal with the challenges of the garment lifecycle from manufacturing to marketing.
The company operates across six continents and uses its solutions – Fit Finder, Fit Connect, and Fit Intelligence to handle critical sizing problems and deliver a sophisticated class sizing experience.
Challenges
Increased Return Rates with Lower Conversion Rates
Poor Customer Satisfaction and Low Profitability
Lack of Accurate Sizing Solutions with Set Standards
Inability to provide Language Preferences and Support
How We Did It
Key Outcomes
Increased
Customer Retention Rate
Enhanced
Customer Satisfaction
Improved
Order Conversion Rate
Reduced
Order Returns