Introduction: The client had many business processing that required manual labor-intensive repetitive steps. Automating them can save thousands of hours of work and cost associated with it. Additionally, it can free-up resources for more creative work that suites human workers.
Challenges: Making automation capable of running unattended in a truly autonomous manner, even in the cloud. Taking user credentials for different systems that are part of the processes and develop reliable automation for every known or unknown condition.
Solution: Configuration for cloud and testing to be able to handle possible challenges and educate the security team about RPA bots and its security features.