IBM UrbanCode



About the Client

Our client is a multinational electricity and gas utility company with 10,000+ employees operating in the United States and the United Kingdom. In the UK, the client operates the high-voltage electricity transmission network and gas network, while in the USA, they operate as a transmission and distribution utility company exclusively in the northeastern part of the country.

Business Challenges

Migrate IBM UrbanCode (UCD) to new environments.
Coordinate with multiple stakeholders to keep this project progressing to meet the target timelines.
Difficulty with getting direct authorized access due to the client’s strict security policies.
Gathering project information was challenging owing to the unavailability of important SMEs.

Business Solution

Testing Environment & Production Environment of UrbanCode 7.2 was successfully upgraded
The client was able to achieve complete organizational compliance.
Our client could enjoy enhanced software support and reliability for mission-critical systems with the updated environment.
With the UrbanCode upgrade, the client could carry out high-quality handover documentation.

Key Outcomes


Increase in Productivity


Decrease in Related Incidents


Organizational Compliance


Upgradation of UCD v.7.2

Related Case Study & White Paper

Case Study
Upgrading to IBM Mobile First
Case Study
Unlocking The Potential of IBM Rational Hats
Case Study
Case Study

Read the Full Story

By downloading this content, you are agreeing to receive communications from Royal Cyber, including our Insights newsletter.