CASE STUDY

Leading Insurer Automates Provisioning with ServiceNow

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    Industry | Insurance
    Technology | ServiceNow
    Location | USA

    The client is a for-profit American health insurance company based in Louisville, Kentucky. Client was utilizing a home-grown on-premises application to provide the business service as part of the data security and virtualization. The challenge was to marry the in-house application capability to ServiceNow and streamline the business operation.

    Industry | Insurance
    Technology | ServiceNow
    Location | USA

    The client is a for-profit American health insurance company based in Louisville, Kentucky. Client was utilizing a home-grown on-premises application to provide the business service as part of the data security and virtualization. The challenge was to marry the in-house application capability to ServiceNow and streamline the business operation.

      By downloading this content, you are agreeing to receive communications from Royal Cyber, including our Insights newsletter.

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      Challenges

      Complex Business Process
      Streamline the Business Operation
      Avoid a Single Point of Failure
      Provide Clients with Best Experience

      How We Did It

      Created a Custom Application
      Integration through REST API
      Keeping Track of the Number of Approvals
      Request fulfillment without diluting the user experience and security
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      Key Outcomes

      Automated

      Provisioning of the records via SNOW

      Realtime

      Process resume

      99% Success Rate

      Pre-validation eliminates reducing the processing error

      100 % compliance

      Individual approval and necessary clearance is taken before provisioning the request

      Technology
      Project Manager

      As we examined the problem together with Royal Cyber team, they emerged with a well thought out robust solution built on ServiceNow without any issues or interruptions. – IT Head, Managed Services

      30%

      Savings in Manual Effort

      Audience

      • Executives, CTOs, Director

      • IT Consultants

      • Business Analysts

      • Project Managers

      • IT Project Coordinators

      • Architects and Specialists

      Case Study

      Learn How this Leading Insurer Automates Provisioning with 100% Compliance using ServiceNow.

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