Mainframe Application Support
for IBM z/OS, COBOL, and critical business applications
- 99.9% uptime guarantee with round-the-clock monitoring
- Average 40% cost reduction vs. in-house teams
- Zero business disruption during transitions
Trusted by Industry Leaders
Comprehensive Mainframe Support Services
Our expert team provides ongoing maintenance, bug fixes, and performance optimization for your mainframe applications—so you can focus on innovation, not firefighting. Mainly for Organizations with aging mainframe systems, limited in-house COBOL expertise, or growing compliance requirements
What’s Included:
- 24/7 365 monitoring and incident response
- Proactive performance tuning and optimization
- Monthly maintenance windows with zero downtime
- Emergency hotfix deployment (2-hour SLA)
- Quarterly health check reports
Results You Can Expect:
✓ 50% faster incident resolution
✓ 30% reduction in system outages
✓ Predictable monthly costs
Proven Expertise in Mainframe Application Support
COBOL Compiler Migration
Seamlessly transition from legacy systems to modern environments.
Mastering REXX Automation
Streamline workflows and enhance efficiency with automated solutions.
Round the Clock Assistance
Ensure continuous availability with 24*7 always-on support
Mainframe Support Services Offerings
Application Development, Maintenance, and Support
COBOL, CICS, DB2, Assembler, and more
IMS for managing hierarchical databases
CICS for online transaction processing
DB2 Database Management
Mainframe Security measures
- Proven Track Record: Years of successful projects and satisfied clients.
- Future-Ready Approach: Embracing the latest advancements in mainframe technology.
- Skilled Team: Professionals with hands-on experience in Mainframe support.
- Tailored Solutions: Customized to meet your specific needs and business requirements.
ServiceNow ITSM FAQs
Mainframe support costs typically range from $15,000 to $100,000+ monthly depending on system complexity, number of applications, SLA requirements, and support hours needed.
Our flexible pricing models include:
– Managed Services: Fixed monthly fee for comprehensive support
– Time & Materials: Pay only for hours used
– Hybrid Model: Base support + on-demand services
Most clients see 30-40% cost savings compared to maintaining in-house teams. Request a custom quote to get accurate pricing for your environment.
Yes, our team has deep expertise in:
– COBOL (all dialects including Enterprise COBOL)
– PL/I
– Assembler (BAL/HLASM)
– JCL
– REXX
– CICS and IMS programming
We maintain a team of 50+ mainframe specialists with an average of 15+ years of experience. Many of our engineers hold IBM certifications and have worked on Fortune 500 mainframe environments.
Our SLA-backed response times are:
– Critical (P1) Issues: 15-minute response, 2-hour resolution target
– High (P2) Issues: 1-hour response, 4-hour resolution target
– Medium (P3) Issues: 4-hour response, next business day resolution
– Low (P4) Issues: 8-hour response, within 5 business days
We maintain a follow-the-sun support model with operations centers in North America, Europe, and Asia-Pacific, ensuring true 24/7/365 coverage with native language support.
Absolutely. We specialize in mainframe modernization and cloud migration with three strategic approaches:
1. Rehost: Lift-and-shift to cloud-based mainframe emulators (fastest, lowest risk)
2. Replatform: Migrate to modern platforms while preserving business logic (balanced approach)
3. Refactor: Complete application redesign for cloud-native architecture (highest transformation value)
Our proven methodology includes:
– Comprehensive discovery and assessment
– Risk mitigation planning
– Phased migration with rollback capabilities
– Post-migration optimization and support
Average migration timeline: 6-18 months depending on complexity.
Yes, we’re tool-agnostic and integrate with your existing ecosystem:
Monitoring & Management:
– BMC MainView, IBM Omegamon, CA Technologies tools
– Custom monitoring solutions
– Integration with ServiceNow, Jira, PagerDuty
Development & Deployment:
– Support for your current CI/CD pipelines
– Integration with Git, Jenkins, or other DevOps tools
– Maintain your change management processes
We adapt to your environment rather than forcing you to adapt to ours.
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Mainframe Application Support to Reduce Downtime and Enhance Efficiency
Don’t let outdated Mainframe support services hold your business back. Contact Royal Cyber today for a free consultation and unlock the full potential of your applications.