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What is Managed Services?

Managed services lets you discharge certain IT operations to a service provider. The managed service provider shoulders the current responsibility for managing and monitoring the problem on your behalf.

Royal Cyber endeavoring to build the traction

Why do we need Managed Services?

All companies, be it small, medium or large; they need technology to compete effectively and operate efficiently. But as dependency on IT grows, the means to support a complex IT environment becomes compulsory. If you fail to keep up with the things, you will face an IT outage which will negatively impact the business.

Using Managed Services - Accelerating Delivery of Innovative Services

Managed Services

Tools Responsibility Customer benefits
  • Chef
  • Windows PowerShell
  • Linux Shell Scripts
  • Ant Scripts
  • Puppet
  • Jenkins

Expertise with multiple automation tools and mechanism. Vital experience in automating commerce and middle-ware solution and processes along with other applications like J2EE, Web application and System based solutions. Experience of setting up new environments from development to production. Based on the client requirement and budget different automation can be used like Chef, ANT scripts, Shell scripts and Windows power shell.

Specialized in Commerce Infrastructure, Installation and configuration, Maintaining Application, handling staging and live environments, dataload from different source of providers, Stage propagation, integrating different JMS, Mail system, search solutions, search index maintenance and replication, build and deployment, Problem analysis with various tools

Migration from previous versions and from older feature packs, Performance tuning and security hardening.

Automated infrastructure maintenance reduces the downtime, Clone, copy existing solution very quickly, very less efforts in repeated activities increases productivity, reduces costs and improves satisfaction. Using automaton we can not only automated the daily activities but we can automate the upgrading/patching for the tools and backup activities as well. Along with this it helps to avoid error prone environment as well.

Our 27x7 infrastructure support team is just a call away and always ready to help. We have a geographically distributed team across the world which helps us to support our clients on public holiday and long weekends as well without any compromise of quality and with no extra cost.

Tools Responsibility Customer benefits
  • MonitorPro
  • Nagios
  • PagerDuty
  • Monitis
  • New Relic
  • HP Pronq
  • App Dynamics
  • JBoss Operations Network

We have rich experience in monitoring as well, basically with our solution we can monitor everything in your network, based on customer's requirement solution can be Out of the box or customized according to requirement.

Irrelevant of performance, availability, Operating System, any type of web application/solution, any databases Or the network equipments including many more.

Basically in our monitoring solution we monitor resource usage, infrastructure including connectivity, application faults and performance bottlenecks etc

The main attraction of the solutions are Performance metrics, Graphite dashboard, scheduled reports, reporting over web URL, notification of problems through e-mail and SMS/Call alerts.

Automated performance monitoring increases productivity as it alerts when it sense the things are reaching at warning level and helps us proactive approach.

It improves user satisfaction as well as helps infrastructure team to fore see what is coming next.

Provides single console to monitor all infrastructure components

Provides centralized view to monitor all applications across different environments

Helps to understand how your performance improves or worsens over the time or in response to changes or other events.

Track critical business metrics.

Helps to maintain compliance with corresponding regulations

Provide a neat and clear report for productive hours and uptime of solutions

Tools Responsibility Customer benefits
  • GitHub
  • CVS
  • SVN

As a e-Business Solutions provider specialist "managing code" is one of our necessity for most of all projects. As per source control is concern we have SME for GIT, SVN and CVS. Our resources are expert in creating code repositories, branching, tagging, comparing branches, revert changes, Conflict Resolution, handling Binary Files Translation and handling Metadata Properties for the changes along with Authentication for the users.

Full revision history retained for files that are renamed, copied, moved or removed. Avoids no file locking Fast and flexible update. Easy branching, tagging and merging. Provide a detailed commit log along with comments (If added). Provide mail alerts for changes/checkins to keep stack holders informed) Comes with explorer facility. Easy to integrate with various development tools

Tools Responsibility Customer benefits
  • Kibana
  • Graylog
  • Splunk

Log management tools consolidates and index any type of log relevant if it is structured. Using these tools logs can be collected, stored, indexed, searched for at any point of time. It can be correlated or visualized for analysis of the issue or to identify and resolve issue in a faster manner as when same issue will reoccur repeated logs will be generated.

On a new issue it allows you to query to your historic data to check the corelation of any previous issue with the current one. Most of these tools supports log data enrichment and access to its database.

LDAP integration, Access control, All communication is REST API based and data can only be retrieved or changed when authenticated, Elasticsearch is isolated by Graylog to allow network-based access control Index, search and correlate any data for complete insight across your infrastructure, Drill down and up and pivot across data to quickly find the needle in the haystack, Turn searches into real-time alerts, reports or dashboards with a few mouse clicks, Securely make operational data available without requiring access to production systems, Scale from a single server to global datacenters, Deploy and search across on-premise, hybrid-cloud and private/public-cloud based installations

  • OpenStack
Benefits of Managed Services

Benefits of Managed Services:

  • Improved operational efficiency
  • Reduced operational costs
  • Cost-effective enterprise-level support
  • Reduced downtime
  • Allows the focus to be on running the business, and not the technology
  • Peace of mind from knowing that the network is monitored 24/7/365
Royal Cyber - Delivering a Better world

Royal Cyber - Delivering a Better world

  • Royal Cyber provides best in class infrastructure, tools and skilled workforces and to address your pain areas.
  • We can help you reduce your operational cost, offer security and stability while reducing the capital investment on Infrastructure.
  • Our process-driven methodology to Managed Services, using industries best practices, helps bring methodical approach in measuring your infrastructure and applications.
  • We deploy world class means to processes and deliver customized solutions as per your needs.
  • We deliver cost-effective, scalable solutions supporting each client's unique request.
We would love to conduct a complimentary consultation to ascertain where we can help grow your business.
  • Assess your current environment
  • Alerting you to any latent problems
  • Assist you in planning to grow your environment
  • Helping you increase the accessibility of your IT infrastructure with real-time monitoring