CASE STUDY

Retailer Improves Customer Engagement with Google Cloud Platform

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    Industry | Retail
    Technology | Google Cloud Platform
    Location | India

    The client is a retail company that sells merchandised clothing and accessories on their website since 2014. They wanted to improve their website performance and increase customer satisfaction by moving away from the traditional CMS architecture to a JAMstack ecosystem.

     Industry | Retail
    Technology | Google Cloud Platform
    Location | India

    The client is a retail company that sells merchandised clothing and accessories on their website since 2014. They wanted to improve their website performance and increase customer satisfaction by moving away from the traditional CMS architecture to a JAMstack ecosystem.

      By downloading this content, you are agreeing to receive communications from Royal Cyber, including our Insights newsletter.

      [recaptcha]

      Challenges

      Single point of failure architecture

      Time and cost inefficiencies

      Overprovisioned servers

      Constant shut down of website whenever new features had to be installed.

      How We Did It

      Broke every service into a microservice
      Created a payment and authentication feature on the website using NodeJS
      Created a headless CMS service using Strapi
      Integrated microservices with Google Kubernetes Engine and Cloud Load Balancing in the backend
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      Key Outcomes

      20%

      Increase in sales

      18%

      Reduction in cart abandonment

      40%

      Reduction in website downtime

      22%

      Increased cost savings

      Client Director
      Project Manager

      With Royal Cyber’s Google Cloud practice, we managed to revamp the entire website’s architecture without a hitch. Implementation would not have been as quick and seamless without everyone’s hard work and support.

      55%

      Increase in Daily Active Users

      Audience

      • Executives, CTOs, Director

      • IT Consultants

      • Business Analysts

      • Project Managers

      • IT Project Coordinators

      • Architects and Specialists

      Case Study

      Discover how an online retailer increased sales and improved customer engagement with Google Cloud and JAMstack Architecture

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