CASE STUDY

Retailer Improves Customer Engagement with Google Cloud Platform


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Industry | Retail
Technology | Google Cloud Platform
Location | India

The client is a retail company that sells merchandised clothing and accessories on their website since 2014. They wanted to improve their website performance and increase customer satisfaction by moving away from the traditional CMS architecture to a JAMstack ecosystem.

 Industry | Retail
Technology | Google Cloud Platform
Location | India

The client is a retail company that sells merchandised clothing and accessories on their website since 2014. They wanted to improve their website performance and increase customer satisfaction by moving away from the traditional CMS architecture to a JAMstack ecosystem.


By downloading this content, you are agreeing to receive communications from Royal Cyber, including our Insights newsletter.




Challenges

Single point of failure architecture

Time and cost inefficiencies

Overprovisioned servers

Constant shut down of website whenever new features had to be installed.

How We Did It

Broke every service into a microservice
Created a payment and authentication feature on the website using NodeJS
Created a headless CMS service using Strapi
Integrated microservices with Google Kubernetes Engine and Cloud Load Balancing in the backend
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Key Outcomes

20%

Increase in sales

18%

Reduction in cart abandonment

40%

Reduction in website downtime

22%

Increased cost savings

Client Director
Project Manager

With Royal Cyber’s Google Cloud practice, we managed to revamp the entire website’s architecture without a hitch. Implementation would not have been as quick and seamless without everyone’s hard work and support.

55%

Increase in Daily Active Users

Audience

  • Executives, CTOs, Director

  • IT Consultants

  • Business Analysts

  • Project Managers

  • IT Project Coordinators

  • Architects and Specialists

Case Study

Discover how an online retailer increased sales and improved customer engagement with Google Cloud and JAMstack Architecture

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