CASE STUDY
Automating IBM Host On-Demand in Google Chrome for Scotiabank
About The Client
Scotiabank, officially known as The Bank of Nova Scotia, is one of Canada’s largest and most well-known banks headquartered in Toronto and is a leading multinational financial institution with a robust global presence. With over 25 million customers across various countries, they provide various financial services, including banking, investment, and wealth management.
Industry | Banking
Solutions | IBM
Location | Canada
Business Challenges
- In the current setup, HOD pages only function on Internet Explorer (IE).
- The issue arose because HOD Cached and Download clients were applets requiring Java plug-in support to function within browsers.
- The client's team encountered difficulties using the Chrome browser due to an issue.
- Users could not access HOD pages using browsers lacking Java plug-in support.
Business Solutions
- Enabled IBM HOD functionality in Java-lacking browsers like Chrome via JNLP file generation.
- Users followed instructions to run JNLP files using Java Web Start Launcher
- Implemented background script to auto-initiate downloaded JNLP files.
- Script integrated into Windows Task Scheduler as a startup task, automating the process upon user login.
Key Outcomes
Improved Browser Capability
Enhanced User Experience
66% Increase in Efficiency
90% Error Reduction
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