IBM WATSON

Discover New Insights With IBM Watson

With IBM Watson, Decision-Making is Easy

With the advent of cognitive computing, a computer can be made to think like humans. The latest survey conducted by IBM revealed that around 64% of CMOs and leading sales professionals think that their industries will be ready to embrace cognitive computing by 2020.

Customer Challenges & Resolution

null
Brand Discovery
null
Service & Support
null
Sales & Conversion
null
Product Research
null
Product Recommendation
null
Follow up Communication

Build the Best of the Breed Bots Today!

Industry Vertical Support

IBM Watson opens up opportunities in entirely new ways. Royal Cyber’s Watson solutions help businesses get closer to customers, reinvent workflows, identify new opportunities, and emerge competitive. Our solutions help automatically build statistical models of your data, so that you can take action with insight into behavior drivers.

null

Healthcare

Connecting patients to the right associates directly via portal connectivity
null

Food & Restaurant

CANCELATION – Make it easier restaurant customer to cancel, change and or re-book a table

null

Ecommerce & Retail

Recurring customer service issues can benefit from minimum amount of interactions. RC Bot can make better and quicker decisions.
null

Travel & Leisure

FLIGHT INFORMATION & SEARCH – Track flight status in a real-time. Links airport delay information to the affected flight. Reports both runway and gate times.
null

Finance & Banking

Turn daily payments, transactions, balance updates, bill-pay and policy changes into simple voice or text exchanges.
null

Logistics

Help customers with relocation assistant – booking dates, time and cost? Including changes and cancellations.
null

Insurance

Consumers prefer self-service channels when it instantly answers their questions or needs.
null

Government

Help a user find the person by giving the Name or phone number
null

Telecom

Connect customers to the right contacts directly
null

Call Center

Revolutionize call centers with a cognitive tool to gain new insights from phone interactions.

Signup for a complimentary Demo!

Integrations

null
Facebook, Slack, Skype, SMS, Email etc.
null
Service Now, Zendesk, Salesforce etc.
null
Any existing platform
Compelling Business Benefits
  • Immediate response
  • 24×7 Availability
  • Personalized user experience
  • Encourages self service
  • Multi-channel consistency
  • Improvement in Conversion ratio
  • Knowledge centralization
  • Improvement in Productivity & operational effectiveness
  • Staff retention
  • Easy to build low cost base solution
Royal Cyber’s Competitive Advantage
  • Higher Customer Satisfaction Guaranteed with minimum resources (Cost Effective, Scalable, 24*7 Assistance, Analytics to Monitor Performance)
  • Continuous Improvement with Self Learning Capability
  • Omni channel platform which provides best online shopping experience and 24*7 support by our Hybrid solution (Agent + AI)
  • Multilingual Support
  • Sentiment Analysis to improve customer service.
  • Extra Security Measures
  • Sophisticated ML algorithms for better results.
  • Easy to integrate functionality with any platform of choice