IBM WATSON

Take Your Business Forward with Cognitive Computing from IBM Watson

Insights, patterns & analytics for intelligent enterprises

With IBM Watson, Decision-Making is Easy

With the advent of cognitive computing, a computer can be made to think like humans. The latest survey conducted by IBM revealed that around 64% of CMOs and leading sales professionals think that their industries will be ready to embrace cognitive computing by 2020.

The study reads that cognitive IoT, like IBM Watson, is a next-gen technology that quickly comprehends and senses a huge amount of data, whether it’s structured or unstructured, in the same way, humans do. “The actual benefit of cognitive IoT lies in two key areas – improved customer experience, and financial results”, it further added.

Nearly 91% of surveyed outperforming firms agree that cognitive technology is important for their companies future.

Our Watson Solutions

IBM Watson opens up opportunities in entirely new ways. Royal Cyber’s Watson solutions help businesses get closer to customers, reinvent workflows, identify new opportunities, and emerge competitive. Our solutions help automatically build statistical models of your data, so that you can take action with insight into behavior drivers.

Sales Toolkit
You can identify the performance of your field force with insightful visualizations into:

  • Pipeline Quality
  • Rep Compensation
  • Rep Territory Fit
  • Sales Strategy
  • Sales Profitability
  • Sales Effectiveness

Marketing Toolkit
You can discover what drives profitability and execute targeted campaign with:

  • Campaign ROI
  • Customer Trends
  • Customer Profitability
  • Acquisition Cost
  • Customer Lifetime
  • Value (CLTV)
  • Loyalty Program Management

Operations Toolkit
Our solutions help you reduce costs effectively with:

  • Supply Chain Analysis
  • Asset Allocation
  • Utilization
  • Material Sourcing
  • Compliance
  • Injury Reports
  • Competitive Benchmarking

Finance Toolkit
You can measure a product or campaign performance using:

  • ROI Analysis Risk
  • Program Analysis
  • Pricing Strategy
  • Profitability Analysis

Customer Service Toolkit
Our solutions can help you increase the effectiveness of your customer relationship with:

  • Agent Performance
  • Case Complexity
  • Case Escalation
  • Repeat Calls
  • Customer Satisfaction

Human Resources Toolkit
You can anticipate performance gaps and analyze current conditions with:

  • Salary Planning
  • Incentive Plan
  • Effectiveness
  • Training Effectiveness
  • Employee Benefit
  • Analysis
  • Labor Management
  • Effectiveness