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May 3, 2018

IBM Tealeaf Client Story

The client was struggling to capture the static content on IBM Tealeaf and had very low reliance […]
May 1, 2018

Traffic Missing or Inconsistency Issue

Customers reported problems about bank’s online services and banks unable to find user sessions in […]
May 1, 2018

Issue Subject: Large Session with More Than 2000 Hits

Issue Description:IBM Tealeaf reported every day multiple sessions of bank’s customers with a very large […]
April 30, 2018

0% Cart Abandonment? Yes, it is Possible

Let’s start by defining what “Abandonment” means and as pulled from salescycle.com site:   “Abandonment […]
April 5, 2018

Technical Breakthroughs & Analyses for a Leading Bank with IBM Tealeaf

Customer’s today interact with devices, channels, platforms, and other lines of business. There’s much money […]
January 22, 2018
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What customer journey speaks and how to understand?

Every customer journey states the story of the customer’s involvement from first contact, from end […]