Written by Luqman KhanzadaJava Developer OMS
Customer demands have changed significantly in recent times and they expect businesses to deliver perfect orders. As a result, a substantial segment of customers is leaning towards the Buy Online Pick up In-Store (BOPIS) model as it allows them to test the product in a store nearby. Therefore, businesses are initiating omnichannel retailing to deliver seamless shopping experiences to customers.
With the number of customers increasing, it is becoming difficult for businesses to anticipate their behaviour as it can drastically change in a short span of time, making it difficult for companies to act accordingly in time. This sometimes leads to a stockout causing customer dissatisfaction and reduces loyalty levels. Therefore, many businesses are using Artificial Intelligence to analyze customer behaviours and anticipate demand beforehand to ensure quick responses. This allows businesses to gain a competitive advantage in this saturated eCommerce market. IBM Sterling Fulfillment Optimizer with Watson is a solution that creates a statistical model of the data and provides an insight into customer behaviours.
IBM Sterling Fulfillment Optimizer with Watson is a complementary capability of IBM Sterling OMS to boost existing order management systems. It features a powerful AI engine with advanced analytics that can be used with an existing order management and inventory visibility system to optimize sourcing and help make better fulfillment decisions. IBM Sterling Optimizer with Watson also provides access to complete data across the enterprise in a meaningful way for managers to make the best business decisions.
IBM Sterling Optimizer with Watson leverages Artificial Intelligence and cognitive ability to learn patterns and provide critical information such as future trends and opportunities.
The dashboard view provides comprehensive details so that meaningful information is available at fingertips for managers to analyze and act accordingly.
IBM Sterling Optimizer with Watson simulates different fulfillment strategies using Artificial Intelligence before making them live to analyze their impact on businesses.
IBM Sterling Fulfillment Optimizer with Watson is a powerful tool that utilizes Artificial Intelligence and cognitive abilities to optimize fulfillment and minimize cost. It empowers businesses to reach closer to their customers, recreate workflows, spot new opportunities, and convert them. Royal Cyber is an IBM Business Partner with a dedicated team of professionals who can help to implement IBM Sterling OMS solutions. With security measures to integrate IBM Sterling Fulfillment Optimizer with Watson to any eCommerce platform, we ensure that privacy is kept intact. Contact us to know how we can assist you in delivering multiple fulfillment options for customers and streamline operational effectiveness.