Written by Rajesh Paila
Senior Software Engineer ServiceNow at Royal Cyber
On January 21st, ServiceNow introduced the Quebec release within the community. The company announces a new release twice a year, the previous releases being ServiceNow Paris (Q3 2020) and Orlando (Q1 2020). With Quebec's release, ServiceNow announced new features and enhancements that the organizations can leverage in their ecosystem.
ServiceNow operates on an n-1 support model, which means that you can either upgrade to the newly launched Quebec release or the previously available Paris release. The Quebec release simplifies and optimizes the processes, delivers an intuitive customer experience, and helps organizations build digital workflow apps with a single cloud platform. Let’s learn more about the new features and enhancements that you can expect from this new release.
These are only a few important features and enhancements that we have listed from the Quebec release. You can visit the ServiceNow website to learn the rest.
Royal Cyber, a ServiceNow Specialist Partner, has certified consultants that can perform the upgrade for you. We also provide post-upgrade support and maintenance that you may need, saving time and resources.