Effective Implementation of Commerce Center of Excellence

Over the last decade, a big shift has been observed in consumer behavior which has dramatically changed the eCommerce industry by moving away from traditional transactions. This shift has caused a “Big Transformation”. With the advent of Smart Phones and Tablets, the Internet has undergone a major shift which has increased the expectations of consumers towards eCommerce applications.

They expect eCommerce platforms to be more secure and smart while also being convenient, cost-effective and having safe transaction experience. Multi-channel commerce consisting of eCommerce and Social-Commerce is also grabbing the attention of consumers fueled by enterprises.

The enterprise ecosystem of eCommerce platforms also requires to be able to seamlessly integrate with Payment System, Supply Chain, and ERP Warehouse Management which has made eCommerce business architecture more complex. Hence, the call for “Testing Specialist”, who is agile, smart, efficient, and an avid eCommerce consumer.

Global Strategy for eCommerce Excellence

To address the aforementioned challenges and deliver quality services, Royal Cyber has developed an eCommerce Center of Excellence. Our e-commerce CoE leverages proven, techniques, methodologies, processes, and automation framework to ensure efficient testing and image validation for eCommerce platforms along with its interfaces using third party libraries and tools. Since we at Royal Cyber believe in “Code Once” and execute it everywhere in multiple environments and on a plethora of devices and browsers.

However, most of the Test Specialists can ensure the functional readiness of the application. It is the performance that makes the User Experience of any app from good to amazing. Our performance validation approach is not just about load/stress testing and finding the breakpoints of the application. It is based on real-time scenarios of “User Behavior” via geography distributed loads taking care of peak traffic time and analyzing user behavior. Our approach is to be as real as we can be while mimicking user behavior by utilizing virtual users.

The ultimate obstruction for the consumer is the online purchase as they are required to provide their personal information, and security becomes a big concern for them. Royal Cyber provides an end to end security testing solution ranging from Penetration Testing through readiness check for PCI DSS, Cross Site Scripting, and Cross Site Request Forgery (CSRF). Royal Cyber follows industry standards all the way through the testing process which includes Common Vulnerability Scoring System (CVSS) to calculate the risk indexed by the vulnerabilities found and provides the holistic view of the application using tools like AppScan etc.

Royal Cyber Accelerating Ecommerce

To support our retail customers’ omnichannel commerce needs, we have structured a Center of Excellence (CoE) with the intention of benefiting our customers by providing them with all the direction and support that is needed to deliver an omnichannel retail experience to their clients. If you want to know more on how we can help your business grow through an omni channel method, get in touch with us at [email protected] or visit www.royalcyber.com for a one on one discussion with our eCommerce specialist.

by Nabeel Ahmed

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