Written by Neha Madiya
Digital Marketing Content Writer at Royal Cyber
Intelligent Automation, in simpler terms, would be the application of Artificial Intelligence (AI) to Robotic Process Automation (RPA).
Predictions around 2020 being the year of digital transformation and automation is no longer a new talk. But the question is how the global pandemic resulted in prioritizing automation for companies of all sizes?
With the world practicing physical distancing and companies shifting towards remote working or even the various businesses digitalizing its operations, enhancing the customer experience while keeping in mind the need for personalization and meeting the demands has become the utmost priority. Desktop assistants helping in customer communications or the bots resolving customer queries and stepping ahead and providing quotations or claims are now more straightforward with Intelligent Process Automation.
The ruling force behind the insurance industry to adapt to the newest technologies and act smart is the changing needs of tech-savvy customers.
Heavily dependent on the back-office tasks and deep indulgence in paper works in this industry are now transforming to digitalization, hitting it right on the significant challenge of inaccuracy. Staying profitable in this highly competitive landscape is the next driving force of the industry to adapt to AI, RPA, and the emerging forms of technology.
That zeros down to the primary purpose of Intelligent Automation in the insurance industry to attract and retain customers considering the cost-savings and the various benefits that it can provide for a win-win situation.
Download this whitepaper: Transform Claim Processing With Intelligent Automation
If your goal is to have solutions on your plate, but they do not connect to the various dots to get your ROI, those isolates solutions are of no use. Integrating those robotics and solution to an IPA platform will benefit you with enterprise-wide solutions, and that's where Royal Cyber comes to your rescue. We create powerful applications that automatically carry out repetitive processes based on user-based instructions or machines learned without any human involvement. Royal Cyber helps you attain the agility and stability you need to transform your business operations, reduce costs, increase employee engagement, and achieve the main goal of improving your customer experience.
Are you planning to leverage the platform of Intelligent Automation and stay ahead in the game? Reach out to our consultant at Royal Cyber and be the winner in this race. We tailor our services to match your organization's needs, from claims processing to policy management and regulatory compliance. Schedule a free consultation today.