Royal Cyber’s Customer Service Accelerator for commercetools is designed for customer service agents with easy access to customer-related queries enabling them to understand and resolve issues quickly. It facilitates agents to perform day-to-day operations related to customer requests and queries, such as order details, log-in, promotion issues, personal assistance, and much more!
The Accelerator enables customer service agents with complete insights about the end-customer and their journey to provide better and quicker solutions. It is equipped with unique features that help to resolve customer issues with a customized and personalized approach.
Built using MACH principles and as an extending merchant center where customers can leverage all the functionalities of the Accelerator along with commercetools’ OOTB features, it also offers a Customer360 view to provide complete support to end-customers.
Join this webinar with our experts to discover how Royal Cyber’s Customer Service Accelerator for commercetools can assist you with strategizing and building immersive customer experiences, and creating an interactive digital journey that meets your online Marketplace demands.
FREE One-Week Discovery Session
Click Here to Learn More About Royal Cyber’s Digital Commerce Services
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Key insights will include:
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