Predictive Intelligence in IT Operations
Reduce manual intervention, improve customer satisfaction, & elevate employee productivity
ServiceNow Predictive Intelligence is a powerful – yet, approachable and attainable — set of machine learning capabilities that effectively integrates with your ServiceNow work flows to enhance business efficiency and improve service.
Learn how to integrate ServiceNow Predictive Intelligence with custom workflows and applications to ease the process of ML adoption and make it more accessible to businesses. Unique features of this platform include:
- Optimize resources, reduce costs
- Increase fulfiller/requester productivity
- Improve overall business efficiency
- Develop and deploy quickly
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Attend our session to learn how in service-focused departments including IT, HR, and customer service, agents spend a large percentage of their time performing mundane, low-value work like categorising or prioritising requests, searching for similar incidents and cases, and finding the right team to handle the work. These manual steps introduce human error, slow down resolution time, and ultimately lower customer satisfaction. In our demo we will showcase how to tackle all the business challenges using ServiceNow platform.
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