Microsoft Dynamics CRM

Sell More and Drive Results with Microsoft Dynamics CRM

Integrated customer relationship management

Microsoft Dynamics CRM combines powerful sales, servicing and marketing tools to give you a perfect view of all your customers, from inception of the contact to post-sales support. Microsoft Dynamics CRM automation is an extremely flexible solution that fits every single business requirement and becomes accustomed to your priorities and infrastructural changes.

Microsoft Dynamics CRM encompasses three basic phases:

  • Discovering and developing customer relationships
  • Nurturing these contacts to enhance productivity
  • Sustaining and satisfying all customers

Why Microsoft Dynamics CRM?

Microsoft Dynamics CRM is more than a tool for customer service, marketing and sales. It is a platform with unified information that integrates with your present technologies and at the same time reorganizes your business processes to impact your bottom line.

Mapping your progress has never been easier – Microsoft CRM management benefits:

  • One place to store all customer information
  • Saves a great deal of time and energy in processing new customer applications
  • An extremely flexible software used by thousands of companies with effortless effortlessly with MS Office products
  • Allows you to understand customer behavior.
  • Enables you to track and manage leads to identify more potential sales opportunities as the sales and marketing staff work together
  • Provides a convenient and cost effective solution to access, manage and update customer information
  • Increases your capacity to successfully handle customer issues, reputation, customer care, and customer retention

5 ways our Microsoft Dynamics CRM consultancy could save your time:

  • Empowers your employees with the right info at the right time
  • Streamlines your business by using customer interaction data and analytics
  • Improves workflow and time management
  • Supports salespeople with tools that are familiar, intelligent and integrated with your systems
  • Keeps track of your business on the go

Royal Cyber & You

Royal Cyber is a Microsoft Certified Gold Partner with over a decade of enterprise application development and administration experience. We bring with us:

  • Deep domain expertise in Microsoft Dynamics CRM with several successful implementations
  • Core competencies to tailor CRM solutions to meet your business requirements
  • Assistance to help you prototype business processes and guidance on Dynamics CRM best practices to implement and support CRM strategies on a consistent and strong platform
  • Global engagement and support model with 24x7x365 support
  • A history of proven deployments of industry-specific solutions to some of the most prominent establishments across the globe
  • Adherence to the Sure Step methodology

Microsoft Dynamics CRM Consulting

Royal Cyber has the expertise to leverage the rich set of Apache OFBiz features for organizations of all sizes and in all sectors.

At Royal Cyber, we offer the following Microsoft Dynamics CRM services:

  • Implementation
  • Upgrades
  • Custom development and enhancements
  • Performance tuning and review
  • Integrations with external systems
  • Data migration
  • Functional and technical training
  • Reporting and business intelligence
  • Onsite and offsite support model

To find out more, contact us for a complimentary consultation.