Welcome to Royal Cyber’s ServiceNow SCCM Integration Accelerator. In this video, we delve into a custom solution tailored for a client’s unique needs, leveraging ServiceNow Graph Connector for SCCM integration and a touch of magic through custom code.

Our client faced challenges managing diverse data sources like SCCM Discovery and Intune, encompassing various types of data such as device information, software installations, hardware details, and more. The standard SCCM connector fell short in handling specialized requirements like SQL processes and special characters aggregation.
Recognizing the need for a personalized solution, we combined the functionality of the ServiceNow Graph Connector with custom code. This approach allowed us to establish seamless integration, fetch core data, and then customize data fields as per the client’s specifications. We also implemented separate data sources for input data, ensuring efficient management of workstations and servers.

Key benefits of Royal Cyber’s ServiceNow SCCM Integration Accelerator include:

  • Flexibility: Our solution is tailored precisely to your business needs.
  • Collaboration: Deep understanding of your challenges ensures meaningful outcomes.
  • Innovation: Our innovative approach expands possibilities beyond expectations.

If you’re interested in ServiceNow integration with SCCM, we’re here to help! Contact Royal Cyber today to discuss your specific requirements and unlock the full potential of your IT ecosystem.

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