Introduction:
A leading bank in Saudi Arabia wanted to improve its loan process, eliminate error, reduce fraud and improve efficiencies.
Challenges:
The client encountered challenges due to manual document maintenance, non-centralized rules, inefficient workflows, fraud detection, customer notification and other issues.
Solution:
Royal Cyber implemented an auto lease solution and leveraged IBM Business Process Management (BPM), WebSphere Message Broker (WMB) and WebSphere Operational Decision Management (WODM) to improve processes across the organization.