Does your Digital Marketing efforts also keep track of your Customer’s Experience?
84% of companies expect to increase their focus on customer experience measurements and metrics.
(Temkin Group)
Customer Experience Management is the most happening subject nowadays in Digital Marketing World. Internet Shopping is no more about selling and forgetting what was sold and to whom. Buyers today are more digitally connected and expect digital platforms to provide best buying experience, understand their needs and quickly identify and eliminate customer struggles. Ignore this and your buyer will land on your competitors’ website.
Come and Join this free Webinar to learn How Customer Experience has become a major player in Digital Marketing Playground!