Written by Abdul Wahab
Hybris Practice Lead at Royal Cyber
SAP Commerce Cloud architecture has agility, scalability, and flexibility with cloud-native capabilities. It helps deliver personalized digital commerce experiences, simplify digital transformation and accelerate time-to-value.
SAP Commerce Cloud offers pre-built integrations with other SAP products. We can add the necessary functionality for further growth using the below products:
SAP ERP
SAP S/4HANA
SAP Marketing Cloud
SAP Service Cloud
SAP Customer Data Cloud
SAP Digital Payment
more
SAP Commerce Cloud provides specialized accelerators that contain best practices and unique functions needed for specific verticals and help them run faster.
The accelerators are available for the below sectors:
B2B
B2C
The Chinese market
Financial services
Telco and media industry
Travel industry
Citizen engagement
SAP Commerce Cloud empowers companies with out-of-the-box modules with ready-to-use functionality. We can also customize these modules by adding extensions in order to tailor them to the unique requirements of certain industries.
Product Content Management
Order Management
Experience Management
This module helps us to perform various activities such as:
Create and manage multiple catalogs
Provide descriptions in numerous languages
Add images and videos
Edit content in real-time
This solution allows us to view and manage customer orders from start to finish, streamlining order fulfillment and improving the shopping experience.
SAP Commerce Cloud Order Management gives the customers a range of buying, collection and returning options while completing orders quickly and efficiently.
A 360-degree view of the inventory across an organization is available from one cockpit and allows customers to easily buy, pick up or return products both online and in-store.
It is critical to know individual customer needs. The Experience Management module is based on personalization and context-driven services that help to customize the content to user behavior. A single software solution is an easy and cost-efficient way for us to gather personal information.
Personalized recommendations
Promotional campaigns
Marketing strategies
We can segment the customers on the basis of their closeness, such as a brand, a style, a color, usability, interests. As a result, customers will get an individualized shopping experience, and our store will get an increased conversion.
A powerful merchandising capability enables us to set fixed locations for certain products on the website, depending on predefined business goals. This approach helps to increase sales.
Join Royal Cyber in Partnership with SAP Commerce Cloud Team Create seamless customer experiences & move your business forward by adding commerce cloud to your business model.