Written by Neha MadiyaLead Technical Content Writer
Salesforce Sales Cloud is a CRM developed for streamlining sales, marketing & customer support. Salesforce Sales Cloud can be customized to suit your B2B & B2C needs and can act as a central repository of customer information.
Getting the most value out of your IT investments is now more crucial than ever. You can now quickly and efficiently connect Salesforce with critical applications and data in your organization, including employee information, customer records, and financial data.
|Synchronize CRM Systems||Migrate from legacy CRM Systems||Broadcast ERP Data into your CRM|
Integrating Salesforce with your enterprise architecture is the key to enabling sales teams, enhancing customer loyalty, and growing market capabilities. Salesforce Sales Cloud integration will help you streamline business processes and maximize services & solutions.
Improved functional effectiveness for CSRs, AEs, and Marketing Users
Seamless information flow by automating different applications
Integrated Salesforce with Infor SyteLine and SAP Hybris Commerce Cloud
Spare time with the Sales rep, CSR’s and AE’s
Better Customer service experience
Accurate Reports and Analytics
Better Customer service
About the client: The client is an American instrumentation company and is a global solution provider of sensing, control and monitoring technologies.
Challenge: The client’s sales representatives and CSR’s had to switch between different applications time and again to cover their business needs, leading to lowered customer experience and overall efficiency.
Solution: Royal Cyber team integrated multiple applications seamlessly on Sales Cloud. This integration helped the Sales representatives access all customer-related data seamlessly and get a holistic view of the customers without switching between multiple applications, solving one of the biggest challenges for our client. Since Salesforce had all the relevant customer-related information, the customer wants to use Salesforce Einstein to fulfil their analytics requirements and furnish required reports. A detailed integration is illustrated below.
Today’s evolving customer needs make it challenging to plan and run your daily campaigns parallelly. It’s more important than ever to monitor business health in real-time and pivot go-to-market strategies fast. Luckily, that’s where Sales Cloud can help.
At Royal Cyber, we can help you automate managing leads more effectively, monitor pipelines more accurately, and help you close more deals faster with the world’s most trusted salesforce automation software. From discovery to analysis, design and implementation, our salesforce expert team provides project management and quality assurance. Ramp up your Salesforce Integration today!