WebSphere Commerce Training

WebsphereCommerce: Course Outline

Day01: Introduction of E-Commerce and WebSphere Commerce Suit

• Introduction of eCommerce.
• eCommerce Business Models (B2B & B2C Overview).
• IBM Platform and Overview of WebSphere Commerce Family.
• WebSphere Commerce Installation.
• Using WebSphere Administration.
• Using WebSphere Accelerator.
• Visits B2B & B2C Stores included in WebSphere Commerce.
• DB2 Introduction and Installation.
• Change database type from Cloudscape to DB2.

Day02: Store Configuration, Tax and Shipping setup

• Store publishing
• Purpose and use of fulfillment center
• Store settings
• Setting up a jurisdiction.
• Defining a tax category.
• Defining tax rates.
• Defining shipping modes.
• Defining shipping codes and charges.
• Activate the shipping code.

Day03: Product Management

• View product data.
• Create and update product data using product wizard and notebook.
• Work with defining and descriptive product attributes.
• Open and review the Catalog data from the CSV.
• Upload a Catalog CSV file from accelerator.
• Upload the images for the Catalog.
• Publish the uploaded Catalog
• Launch the store and which will display the updated catalog.
• Catalog import using Masloader

Day04: Order Management & Marketing

• Manage customer accounts
• Process orders and payments
• Describe customer segments
• Create customer segments
• Create and manage marketing campaigns
• Create Web and e-mail campaign activities
• Analyze campaign statistics to refine marketing campaigns
• Describe e-Marketing Spots.
• Create and manage e-Marketing Spots.
• Schedule Web activities to display in e-Marketing Spots.
• Describe the types of advertising copy supported by WebSphere Commerce
• Create and manage advertising copy
• Describe the types of promotions supported by WebSphere Commerce
• Describe how customers access and use coupons
• Create and manage promotions
• Create ad copy to advertise a promotion

Day05: Store Customization

• Create a new ConsumerDirect store model JSP template.
• Adding link to the new view on the common store header, footer, or sidebar.
• Register the new view in the VIEWREG table.
• Add appropriate access control to the new view.
• Exercise 1: Adding Email functionality for guest customer.

Day06: Accelerator Customization

• Exercise 1: Adding Gift Certificate functionality for Store Admin
• Exercise 2: Adding Orders Reports by customer functionality.

Day07: WebSphere Commerce Payment & Cache Polices

• Accessing the WebSphere Commerce Payments user interface.
• Creating a WebSphere Commerce Payments merchant and authorizing a cassette.
• Defining WebSphere Commerce Payments users.
• Creating orders using the Sample Checkout.
• Approving orders.
• Depositing payments.
• Defining the cache polices.

Day08: WCS Customization-1

• Creating new business logic.
• Modifying an existing controller command.

Day09: WCS Customization-2

• Extending an existing WebSphere Commerce entity bean.
• Extending the object model and modifying an existing task command

Day10: WCS Customization-3

• Implementing Shipping Functionality
  • UPS
  • USPS
  • FedEx
  • DHL
  • ABF
• Implementing Tax Functionality
  • Strikion Web Services

Day11: Problem Determination Techniques

• Tracing and Logging
• Analyzing Log Files
• Common Problems and Resolutions.

Projects

• Adding Gift Certificate functionality for customer.
• Adding Store Locator Functionality